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Rehab Admissions Process

The moment you contact American Addiction Centers is the moment you can change your life. Don't wait, take the first step today. Our team is there for you every step of the way.

What are the steps for getting into treatment?

If you are unsure where to begin with addiction treatment, you are in the right place. These are the steps to expect for admissions into an American Addiction Centers (AAC) treatment facility. But if for whatever reason an American Addiction Centers facility is not a fit for you, your Admissions Navigator will provide you additional resources to help you find treatment elsewhere.

WATCH: Our Admissions Process

American Addiction Centers is in-network with some of the largest healthcare insurance providers

Step 1: Tell us your story.

Our Admissions Navigators are available 24/7 to speak with you. This is your opportunity to tell us your story and what has brought you to the point of picking up the phone. Many of our navigators are in recovery, so they can truly empathize with what you are going through. Give us a call . See what to expect when you call.

Download our brochure to learn more about our approach, treatment offerings, and rehab facilities.

Step 2: Complete pre-screening.

During your pre-screening, your navigator will develop an understanding of your clinical needs and the logistics involved with helping you attend treatment. You will be asked questions regarding your mental state, physical limitations, and any medical preconditions you may have. At this time, you will also discuss payment by insurance or another method.

Step 3: Receive a personalized treatment recommendation.

Based on your individual circumstances and clinical needs, your navigator will provide you a determination of which American Addiction Centers facility is the best option for you. You will review it together and the Navigator will answer any questions you might have.

Step 4: Plan your trip with guidance from us.

Once you have reviewed your treatment plan and agreed upon it, it’s time to attend treatment. We will schedule your admission, provide you a packing list, a travel schedule, and any assistance you may need to get to treatment successfully.

Step 5: Arrive at selected facility and begin your recovery process.

Once you arrive at the facility, one of our compassionate team members will take you through a final medical screening, get you settled, and begin treatment.

Get a head start on your admissions process!

During your call with your navigator, you will review payment options for treatment. Get started in advance by checking your insurance for treatment coverage using our free online tool. We’ll be able to tell you if your provider is in-network with American Addiction Centers. Let us remove the confusion and difficulty of verifying your insurance coverage. We have years of experience in the addiction space and contracts with many of the big name insurance providers. By providing your name, contact information, and insurance provider, we can communicate directly with your insurance provider to find out if you are in-network with our facilities, the length of stay covered, and more without the hassle of having you contact them directly.

Quality care you can trust.

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Ready to begin the conversation?

If you are ready to speak with a navigator, we’re ready to listen and guide you through your next steps. American Addiction Centers has a free and confidential 24/7 helpline for people suffering from addiction. Day or night, we’re ready to take your call.

Call us now


Explore Our Rehab Facilities

U.S. map with our rehab facilities


Don’t wait. Call us now.
Our admissions navigators are available to help 24/7 to discuss treatment.
Why call us?
Get addiction help now (24/7 helpline)We’re here for you every step of the way.